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Insurance industry news from Capacity, Beazley, Deep Customer Connections and more.

It may be tempting for P&C insurers to react to underwriting losses by reducing labor costs, but this approach is flawed.

Technologies such as machine learning and visual intelligence are transforming the insurance experience.

While it might sound counterintuitive, technology can actually help insurance organizations foster a culture of empathy.

The property-insurance industry could leverage blockchain's attributes to enhance efficiency and customer experience.

The NCCI surveyed workers' comp carriers to uncover the technology that is showing the most promise.

Now is the time to start making moves in preparation for the widespread adoption of generative AI.

Discover the major trends that will impact insurance as well as the wider financial services sector.