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In any business, it's critical to know your audience. Here's how we went about getting a deeper understanding of independent agents.

In 2015, my year-end column covered how to prepare an annual business plan for your organization, and focused on budgets, sales and marketing goals, and objectives for next year. But that's all about your business.

Insurance agencies and companies with engaged employees outperform the competition in productivity, customer loyalty and profitability.

Looking for books that will take your insurance career and expertise to the next level? Start with these.

The money was raised through a Roaring '20s-themed fundraising event and an auction.

A bank lender's insight into interest rates, agency valuations and perpetuation.

Robert W. Hansen Jr., a fourth-generation insurance professional, reflects on what drives him to keep selling after more than 30 years in the business.

Follow along as we reveal the final two strategies for how to grow your agency.