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Embracing digital innovation not only enhances operational efficiency but also propels insurers toward the future.

With open insurance, insurers can harness large volumes of real-time customer data to optimize services and offerings.

As the insurance industry moves into the "Platform Age," all insurers will become digital insurers — or else.

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.

Proper software testing avoids delays and errors. It also allows firms to harness the power of big data in a cost-effective manner.

These five technology trends will impact how insurance professionals and companies conduct business going forward.

The Global Data Protection Regulation will force insurers to re-evaluate both analysis and data collection practices, and customer communications.

If youre an insurance company using mainframes, you may believe some common misconceptions about the platform, and may need a refresher on its virtues.