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Innovative insurance marketers are turning to companies that specialize in consumer behavior and insights.
Low-touch experiences and higher car values are propelling consumer contentment regarding vehicle insurance claims.
The U.S. auto market is heavily concentrated with 10 large companies accounting for around 72% of the market.
Auto insurance rates increased an average of 46% after an accident across the five insurers ValuePenguin studied.
Research indicates younger motorists and riskier drivers are becoming increasingly more active insurance shoppers.
Consumer experiences, A.M. Best ratings and monthly costs were used to rank the home insurance providers.
Low interest rates, remote work and the 'race for space' are major market drivers.
Homeowners are confused about their flood insurance options, their actual flood risk, and the cost of coverage.
During the last year, there was a significant surge in auto insurance shopping activity among insureds who were financially impacted by the pandemic.
J.D. Power tracked customer loyalty by calculating the percent of insurance customers shopping in Q1 versus the prior quarter.