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New technology, products, providers and delivery systems are just some of the factors poised to affect insurance as we know it.

Now in its fourth year, the study measured customer satisfaction with commercial insurers and insurance brokers.

Capturing accurate data early impacts a claim's trajectory.

Theres an app for that but no one is using it to file claims.

Forrester Research has released its 2014 U.S. Mobile Auto Insurance Benchmark, ranking the top nine U.S. private auto insurers' mobile apps for consumers.

Forrester Research has released its 2014 U.S. Mobile Auto Insurance Benchmark, ranking the top nine U.S. private auto insurers' mobile apps for consumers.

FIS Software, a provider of policy administration systems for life, annuity, pension, and health products, and WorkLight, a developer of mobile application platform technology, have partnered to enable insurance companies to provide smartphone and tablet applications to agents, brokers, and policyholders.