DeSantis says the state's insurance regulation office is investigating reports of people being shortchanged or unlawfully dropped following the filing of their claims.
State Farm asserted that requiring it to participate in an appraisal with an 'incompetent' umpire that it did not contractually agree to will result in extra costs and delay.
"The majority's failure to recognize this ambiguity will result in a financial burden on insureds of limited economic means," Justice Jorge Labarga wrote.