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Where should an agent begin? What should the focus be? And if you are using social media, can you do better?

There's a real and palpable talent crisis in the industry that is causing tension between the old guard of the insurance industry and millennials, the fastest-growing consumer base and workforce. If the recent tech industry boom has taught us anything, it's that young people will work long hours at high-pressure...

As customers increasingly choose to shop online for insurance, and many clients gravitate toward a mobile experience, a robust Internet presence for agencies has never been more necessary. An independent panel of judges reviewed and graded the nominations for NU's Best Agency Websites award program on factors including appearance, mobility,...

Blend technology and tried-and-true sales methods to meet customer demand like never before

Care about every person you insure as if that person is your own mother.

Dont ignore consumer feedback, learn how to manage your online presence

Too many companies ignore consumer comments on social media

Deliver what your customers want to know: Many experts have said the three most important elements in an effective social media strategy are content, content and content. Does this still hold true?