When my son started middle school, my wife and I gave him his first cell phone. Some of you may feel that's kind of young for a kid to have a cell phone, but in middle school he started taking a bus and hanging out more with his friends, and we wanted an easy way to contact him.

That was nearly 3 years ago and the experience has taught me a lot about how his generation likes to communicate. He rarely uses the phone to talk; if he makes a call to a friend once a week, that's a lot. However, he's constantly checking in with his friends through texting.

The same can be said for emailing. My son hardly emails with his buddies unless it's to share documents for a homework assignment; he prefers to text or Skype with them.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.