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The way people drive has led to new insurance models, more coverage options and greater integration of technology.

Expert advice to spring clean the documents that matter most to you and your customers.

Every communication carries a risk. Just ask a politician who failed to stay on message and ended up losing the election.

Customer relationships are delicate. Loyalty is enormously valuable once you've earned it. Satisfied customers tell nine people how happy they are. Dissatisfied customers tell 22 people a case of bad news traveling faster.

Some of the best things in life really are free like the expanded coverage youll be able to get through Claims and PropertyCasualty360.com

There is no perfect car. There are, however, perfect cars for certain situationsSUVs for rolling with friends, convertibles for sunny days, town cars for drivers to take you to meetings.

Chipotle Mexican Grill Inc. closed a restaurant in Boston following complaints of gastrointestinal symptoms from scores of Boston College students, including members of the mens basketball team.

Shoppers flocking to malls for holiday deals should be wary of parking lots.