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Clients remember when you provide a personal service.

Clients remember when you provide a personal service.

Readers sound off on policy issues, fraud, mentoring and more.

Our industry does a lot of hand-wringing about how were facing a talent drain. McKinsey says 20% of the current insurance industry workforce is near retirement, and the number will be up to 25% by 2018. Conventional wisdom says that insurance is a dull field that bright young...

Forget the formal program: If you want to entice young people to insurance, be a mentor.

Although it might seem that the role of agencies is one-dimensional in a catastrophedealing with the resultant damagea catastrophe provides an opportunity for out-of-the-box marketing so that your business is well-positioned for success when normalcy returns.

An agent at the storm's center discusses advising your clients on flood coverage.

Understanding the personal exposures of directors and officers presents a particular challenge for multinational companies. After all, the extent of these individuals duties, the range of potential lawsuits and the regulatory landscape vary widely from country to country.