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Texting is quick, personal and convenient. Here's why insurance agencies should add it to their communication strategies.

With all the potential for good introduced by cloud migration, there are still security concerns that must be addressed.

Video chats, interactive video statements and asynchronous messaging can provide options to connect with customers.

With ransomware and phishing attacks on the rise, companies must continuously focus on cyber risks to protect assets and customers.

With malware continuing to grow even more sophisticated, insurers and their clients are finding new tools to address these risks.

While insurers need to do what they can to hold onto their valued customers, they don't need to put their own organizations at risk.

Amidst the challenges of telework, the focus is still on maintaining and improving employee productivity.

News from Travelers, Lloyd's, RIMS and more.