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Regardless of how insurance carriers reach customers--whether it's as a direct writer or through the independent agent channel--the one thing all insurers have in common is a passion for customer retention.

A growing number of workers' comp carriers are refining their underwriting and pricing approaches by data-mining their own systems along with external sources to transform their business.

Insurers have a wealth of customer information they could employ for product marketing, but lacking data-mining strategies, they don't use it, a consulting firm advised.

Insurers have a wealth of customer information they could employ for product marketing, but lacking data-mining strategies, they don't use it, a consulting firm advised.

With the property and casualty industry already mired in a sustained soft marketplace, the financial crisis has placed even more demands on insurance carriers to grow their top line.

In a perfect world--with an economy to match--predictive analytics and modeling solutions would be all over the insurance technology landscape.

Navigating today's challenging times requires courage and determination. But beyond that, it demands a focus on the common-sense business practices that have been the hallmarks of the insurance

ISO has acquired D2Hawkeye, Inc., a provider of information solutions for the healthcare industry. Solutions from D2Hawkeye include advanced healthcare analytics, data mining, decision support,