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A great insurance-customer experience helps build business value while a poor one erodes it, according to Watermark Consulting.
Digital-first insurance providers are moving in to meet a need that they argue incumbent insurers have missed.
While consumers have embraced smart home tech, many don't realize these tools can lower insurance rates.
States facing more risks from wind and wildfire damage saw rates grow 25% and higher in certain circumstances during the quarter.
Giving renters the ability to bundle other lines of coverage improves customer satisfaction and brand loyalty, J.D. Power reported.
Insurers face significant customer retention risks as more baby boomers prefer to rent rather than own homes.
Not all coverage bundles peddle the same caliber consumer discount.
The decision to start a new business is the first of many on an entrepreneur's journey. Here's how you can help.
Auto insurance rates increased an average of 46% after an accident across the five insurers ValuePenguin studied.
Financial pressures persist for small and midsize businesses, but these difficulties translate into fresh opportunities for insurers, agents and brokers.
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