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Spurred by a looming personnel crisis, catastrophe experience and a search for savings, insurers are putting an increased focus on claims operation technology.Industry professionals and ...

Analyzing and evaluating the ever-changing face of claim technology is a task that never gets checked off the "to-do" list.

A new study from Celent, a research and consulting firm that focuses on information technology, lists key technology elements for insurance companies to implement to improve their systems to analyze

A new study from Celent, a research and consulting firm that focuses on information technology, lists key technology elements for insurance companies to implement to improve their systems to analyze

In conjunction with A.M. Best's upcoming E-Fusion Conference, the podcast's episodes include interviews with technology personnel associated with the conference. Currently there are five episodes,

"A lot of claims projects we see deal with how [insurers] are going to improve existing claims processes" rather than reengineer the entire claims process itself, says Kimberly Harris, research