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In such an eventful year, with dozens of compelling stories as strong contenders, determining the Top 10 of 2011 was no easy task. But, after a lot of laborand internal debatewe feel the final list weve put together successfully captures the essential news of the past 12 months.

Times are tough for the American worker, whether at the office or on the assembly lineand conditions are at least equally challenged for those underwriters that offer workers compensation insurance to the countrys employers.

PCIS, a provider of policy administration and claims solutions, announces it has introduced a business intelligence (BI) module for the ClaimsVision claims administration solution.

PCIS, a provider of policy administration and claims solutions, announced the release of ClaimsVISION, an automated and user configurable, Software as a Service (SaaS) delivered claims administration system.

CUNA Mutual Group has implemented from Fiserv the asset/liability system IPS-Sendero A/L, a risk management solution offered to financial institutions. Fiserv Insurance Solutions announced the release

CUNA Mutual Group has implemented from Fiserv the asset/liability system IPS-Sendero A/L, a risk management solution offered to financial institutions. Fiserv Insurance Solutions announced the release

Insurers have been finding new and better waysto enable their customers, moving carefully intoWeb-based customer self-service in the high-touch claims process.BY MICHAEL P. VOELKERFrom equipping ...