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Independent insurance agencies hold a significant asset on their balance sheets: the (often significant) cash in their bank accounts.

From Facebook to Skype, agents are adding new tech to their management toolboxes. Read about the latest agency tech tools.

Practice "sprezzatura." By becoming a virtuoso of your business, you can do the hardest parts effortlessly and make the client feel like you are a true artist of insurance and customer service.

Vertafore, a provider of software and services to the insurance industry, announced the availability of AMS360 version 5.0, the latest version of the company's agency management system.

Deep experience in the insurance industry helped NxTech founders, Thad Bauer and Bill Tedrick, develop a suite of connectivity products that has earned rave reviews from customers.

iPipeline, the provider of software that supports insurance carriers, distributors, and producers, has announced the acquisition of AgencyWorks.

Eighty years ago, automation consisted of a telephone and typewriter, agency commissions were much higher than they are today, and agents had more responsibility, "for better or for worse."

Celebrating 80 Years By Chris Burand, president, Burand & Assocs. LLC From AA&B July 2009 While agency management has changed remarkably in the last 80 ...