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Prudential Financial, Inc., is in the process of acquiring American Skandia Life Assurance Company, the U.S. subsidiary of Swedens Skandia Insurance Company, Ltd., in a ...

No business wants to look foolish in the eyes of its customers, yet for some companies it happens every day. Customers receive multiple copies of ...

Achieving Balance on the Financial HighwireTraditional life insurance and annuity companies are no more, and gone with them is the way full-service brokerages have handled ...

I learned about the importance of balance the hard way when I was fairly young and the training wheels were taken off my bicycle. I ...

Evaluating CRM: Many Hurdles Remain For CarriersCustomer relationship management (CRM) systems have been touted as the technological tools that would help insurers develop products geared ...

Cross-Selling Is An Untapped Gold MineEmployee benefits cross-selling offers tremendous opportunities to improve revenue, grow total revenue per account and improve retention, but it is ...

Tough Market Makes Cross-selling VitalInsurance is a tougher, more competitive game today for brokers.Banks are invading our turf, telling their clients, "we can handle your ...

Its Universal: Cross-SellingImproves Customer RetentionNot long ago, few people could imagine loading their shopping carts with groceries, car batteries, clothes, cosmetics and nearly anything else ...