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Insurers still using legacy systems could be more exposed to growing cyberthreats, Earnix noted in its 2023 industry trends report.

Each customer interaction is an opportunity to prove your company's value.

Professional lines are feeling the impact of social inflation, making it an increasingly difficult segment for insurers.

Sending cancellation messages via text message on the day of renewal reduced cancellations by 52%, insured.io reports.

AI is drastically improving insurance claims processes, particularly for minor damages, and improving the customer experience.

These honorees promote insurance careers, bolster current professionals, engage with rising stars, and further DEI and ESG work. (Part 3 of 5)

Claims Innovation honorees thoroughly understand the impact that a single claim has on policyholder satisfaction. (Part 2 of 5)

Reinsurance allows a primary carrier to pass, or cede, a portion of its liabilities onto another company.