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P&C insurance customer satisfaction is driven by good communication, not speed, J.D. Power study finds

While surety is technically an insurance product, most insurance agents know it's significantly different than traditional P&C coverages.

Cybersecurity is rapidly moving from an emerging threat to a current reality that can adversely impact businesses of any size.

Property and casualty insurers can have a tough time connecting with their customers. One solution: Build a service ecosystem.

Using social media effectively for branding helps keep G&N Insurance growing and thriving. And giving away personalized bobbleheads doesn't hurt either.

How does your client feel about working with you? What is the client experience really like?

A Geico customer has been sentenced to two years in prison for submitting a false insurance claim after directing accomplices to burn his car.

Generali's Michelle Bjarnson takes customer service to a new level.