Price increases for most insurance lines were in the low single digits, with the largest increase in commercial auto and employment practices liability.
A survey of personal-lines-insurance customers indicates that insurers and agents need to focus on the younger generation of buyers to grow market share, or else they risk losing this generation to online writers.
Those in the business of delivering professional services live with the constant risk that their work will not meet a client's needs or expectations. But, in some cases, losing a client may be the