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Chubb on Friday announced that it is now offering kidnap/ransom and extortion services to both personal and commercial customers.

The recently released 2012 Satmetrix Net Promoter Benchmark Study reveals the leaders and laggards in customer loyalty within the insurance industry. See who's at the top and bottom in the homeowners, auto, health and life insurance sectors.

The recently released 2012 Satmetrix Net Promoter Benchmark Study reveals the leaders and laggards in customer loyalty within the insurance industry. See who's at the top and bottom in the homeowners, auto, health and life insurance sectors.

This month, we continue our discussion of how to go about attracting and acclimating Millennials to the realities and rewards of a career in the claims industry.

There are significant gaps between what consumers want from their insurers and what they feel they are receiving, even though overall satisfaction levels are high, according to an Accenture survey of 7,000 people from 13 countries.

Decision Research Corporation (DRC), a provider of rating and policy administration solutions, has released DecisionMaker Mobile for the iPhone.

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