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Claim administration is growing increasingly reliant on claim systems, which provide tools to enable the adjuster to schedule work efficiently, record claim management activities and decisions, and

Mold claims are handled somewhat differently than other claims because of the threat of adverse health effects.

For an organization as diverse as The Walt Disney Company, developing a comprehensive risk management strategy for workers' compensation might have been a daunting challenge, were it not for the

For an organization as diverse as The Walt Disney Company, developing a comprehensive risk management strategy for workers' compensation might have been a daunting challenge, were it not for the

Helen P. Andrews Helen P. Andrews, CISR, CPIW, AIC, AIS, DAE, and Elizabeth M. Manley, CISR, were given the National Outstanding

It is incumbent upon claim professionals to thoroughly investigate and uniformly adjudicate all claims and obtain specific evidence supporting all of the allegations.

On NBC's sitcom, The Office, boss Michael Scott is a clueless buffoon while Dunder-Mifflin's receptionist -- Pam Beasly -- is sharp and perceptive.

AIC said its board of directors hopes to take a more proactive stance in reaching out to insurance consumers in the state to enhance the understanding of insurance and the protections it provides in e