Sharing services like Uber, Lyft and Airbnb are creating new opportunities for enterprising individuals, while creating some coverage exposures for customers and policyholders alike.
Catastrophe planning should take place long before the event occurs, or the insurer will fail in its management of the claims and its duties to its clients.
Recently, I was in the office of our family orthopedist and saw the group's mission statement on a poster. As I read the commitments listed there, it occurred to me that all of these could also apply to claims management, but two of them were especially applicable
DebugScreen: mobile
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"author": {
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"articles": [
{
"uri": "/2016/12/08/6-factors-that-affected-insurers-in-2016/",
"title": "6 factors that affected insurers in 2016",
"byline": "Gary Jennings",
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"prettyDate": "December 08, 2016",
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"summary": "Insurers around the globe were hit by disasters and political events this year.",
"body": null
},
{
"uri": "/2016/09/26/9-ways-standard-procedures-help-in-fraud-detection/",
"title": "9 ways standard procedures help in fraud detection",
"byline": " Gary Jennings ",
"kicker": "News",
"prettyDate": "September 26, 2016",
"timeToRead": "8 minute",
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"summary": "Processes help capture key details without raising red flags and can identify fraudulent claims earlier",
"body": null
},
{
"uri": "/2016/09/01/the-value-of-standard-procedures-in-fraud-detection/",
"title": "The value of standard procedures in fraud detection",
"byline": "Gary Jennings",
"kicker": "Market Insights",
"prettyDate": "September 01, 2016",
"timeToRead": "8 minute",
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"summary": "Processes capture key details and identify fraudulent claims sooner",
"body": null
},
{
"uri": "/2016/07/21/a-proactive-approach-to-reducing-claims-litigation/",
"title": "A proactive approach to reducing claims litigation",
"byline": "Gary Jennings",
"kicker": "News",
"prettyDate": "July 21, 2016",
"timeToRead": "5 minute",
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"kickerNode": [
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],
"summary": "In claims management, litigation or even attorney representation, can increase costs",
"body": null
},
{
"uri": "/2016/04/19/theres-a-coverage-gap-with-that-app/",
"title": "There's a coverage gap with that app",
"byline": "Gary Jennings",
"kicker": "Market Insights",
"prettyDate": "April 19, 2016",
"timeToRead": "5 minute",
"image": {
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"kickerNode": [
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],
"summary": "Sharing services like Uber, Lyft and Airbnb are creating new opportunities for enterprising individuals, while creating some coverage exposures for customers and policyholders alike.",
"body": null
},
{
"uri": "/2016/02/24/dont-run-your-claims-management-on-autopilot/",
"title": "Don't run your claims management on autopilot",
"byline": "Gary Jennings",
"kicker": "Commentary",
"prettyDate": "February 24, 2016",
"timeToRead": "3 minute",
"image": {
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],
"summary": "Brokers and third-party administrators provide valuable service, but they aren't affected by the financial outcome like an insurance company is.",
"body": null
},
{
"uri": "/2016/01/12/here-are-4-ways-to-give-your-claims-professionals-better-training/",
"title": "Here are 4 ways to give your claims professionals better training",
"byline": "Gary Jennings",
"kicker": "News",
"prettyDate": "January 12, 2016",
"timeToRead": "5 minute",
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"kickerNode": [
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],
"summary": "Adjusters and their supervisors need formal and information training in order to improve service and outcomes.",
"body": null
},
{
"uri": "/2015/04/08/planning-for-catastrophes/",
"title": "Planning for catastrophes",
"byline": "Gary Jennings",
"kicker": "News",
"prettyDate": "April 08, 2015",
"timeToRead": "8 minute",
"image": {
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"authors": [
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"kickerNode": [
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],
"summary": "Catastrophe planning should take place long before the event occurs, or the insurer will fail in its management of the claims and its duties to its clients.",
"body": null
},
{
"uri": "/2015/01/26/5-solutions-for-workers-comp-challenges-in-the-trucking-industry/",
"title": "5 solutions for workers’ comp challenges in the trucking industry",
"byline": "Gary Jennings",
"kicker": "Market Insights",
"prettyDate": "January 26, 2015",
"timeToRead": "7 minute",
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"kickerNode": [
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],
"summary": "High-mile occupations pose unique issues for employees and employers.",
"body": null
},
{
"uri": "/2014/12/29/claims-ethics/",
"title": "Claims Ethics",
"byline": "Gary Jennings",
"kicker": "",
"prettyDate": "December 29, 2014",
"timeToRead": "5 minute",
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},
"authors": [
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"summary": "Recently, I was in the office of our family orthopedist and saw the group's mission statement on a poster. As I read the commitments listed there, it occurred to me that all of these could also apply to claims management, but two of them were especially applicable",
"body": null
}
]
}
}
