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Carriers must leverage weather data for First Notice of Loss call volume management to create a better claim experience for insureds.

Here are four strategies for fostering more personal relationships with your insurance customers.

Here are the surety bond basics to make sure your clients have the coverage they need.

Close to 99% of marketing strategies don't work for independent firms — wanna know why?

Simply having a website isn't enough these days as consumers' expectations have changed in the age of Google and Amazon.

In the insurance industry, the insurer-customer relationship is particularly valuable when it comes to support and claims.

A recent study looked at how a consortium-based approach to blockchain could support two common P&C events.

Transforming the customer experience is a powerful organizational shift that can bring about quantum change.