{
  "author": {
    "name": "Deb Smallwood",
    "webUrl": "/author/profile/deb-smallwood/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 28,
    "social": [],
    "articles": [
      {
        "uri": "/2020/08/17/how-the-pandemic-reshaped-insurance-digital-investment-priorities/",
        "title": "How the pandemic reshaped insurance digital investment priorities",
        "byline": "Deb Smallwood",
        "kicker": "",
        "prettyDate": "August 17, 2020",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/08/Digital-Transformation_Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [],
        "summary": "Which digital investments are delivering high value for today's insurance businesses, and which are not?",
        "body": null
      },
      {
        "uri": "/2020/04/03/in-the-moment-of-truth-insurance-is-standing-strong/",
        "title": "In the moment of truth, insurance is standing strong",
        "byline": "Deb Smallwood",
        "kicker": "Commentary",
        "prettyDate": "April 03, 2020",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/03/Stack-of-hands-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Amidst the spread of COVID-19, insurance is in a unique place to serve as a safety net for society.",
        "body": null
      },
      {
        "uri": "/2019/08/20/critical-areas-for-insurance-customer-experience-transformation/",
        "title": "Critical areas for insurance customer experience transformation",
        "byline": "Deb Smallwood",
        "kicker": "Commentary",
        "prettyDate": "August 20, 2019",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/08/Celebrating-Success-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Transforming the customer experience is a powerful organizational shift that can bring about quantum change.",
        "body": null
      },
      {
        "uri": "/2018/05/23/10-essential-actions-to-become-a-successful-digital-insurer/",
        "title": "10 essential actions to become a successful digital insurer",
        "byline": "Deb Smallwood",
        "kicker": "Expert Opinion",
        "prettyDate": "May 23, 2018",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/05/digital-transformation616-illustration-Nmedia-Fotolia-2.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "These 10 actions are a significant effort for any insurance business, but they are required.",
        "body": null
      },
      {
        "uri": "/2018/05/18/looking-at-the-insurance-world-through-digital-tra/",
        "title": "Looking at the insurance world through digital transformation glasses",
        "byline": " Deb Smallwood ",
        "kicker": "Commentary",
        "prettyDate": "May 18, 2018",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/05/digital-transformation616-illustration-Nmedia-Fotolia.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "For insurers, the journey of digital transformation involves rethinking their value proposition and business operations.",
        "body": null
      },
      {
        "uri": "/2018/05/18/looking-at-the-insurance-world-through-digital-transformation-glasses/",
        "title": "Looking at the insurance world through digital transformation glasses",
        "byline": "Deb Smallwood",
        "kicker": "Commentary",
        "prettyDate": "May 18, 2018",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/05/digital-transformation616-illustration-Nmedia-Fotolia.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "For insurers, the journey of digital transformation involves rethinking their value proposition and business operations.",
        "body": null
      },
      {
        "uri": "/2018/03/09/the-5-big-initiatives-in-commercial-lines/",
        "title": "The 5 big initiatives in commercial lines",
        "byline": " Deb Smallwood ",
        "kicker": "Expert Opinion",
        "prettyDate": "March 09, 2018",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/03/new-mindset-new-results-shutterstock.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "Commercial lines insurers are more aggressively looking to go beyond business as usual.",
        "body": null
      },
      {
        "uri": "/2018/03/09/the-5-big-initiatives-in-commercial-lines/",
        "title": "The 5 big initiatives in commercial lines",
        "byline": "Deb Smallwood",
        "kicker": "Expert Opinion",
        "prettyDate": "March 09, 2018",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/03/new-mindset-new-results-shutterstock.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "Commercial lines insurers are more aggressively looking to go beyond business as usual.",
        "body": null
      },
      {
        "uri": "/2016/04/04/differences-between-innovation-and-transformation-in-insurance/",
        "title": "Differences between ‘innovation’ and ‘transformation’ in insurance",
        "byline": "Deb Smallwood",
        "kicker": "Commentary",
        "prettyDate": "April 04, 2016",
        "timeToRead": "3 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Approximately 13% of insurers are innovating, while 45% identify as transforming.",
        "body": null
      },
      {
        "uri": "/2016/02/26/as-google-shuts-down-google-compare-new-doors-open/",
        "title": "As Google shuts down Google Compare, new doors open",
        "byline": "Deb Smallwood",
        "kicker": "Commentary",
        "prettyDate": "February 26, 2016",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/deb-smallwood/",
            "name": "Deb Smallwood"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Will Google Compare opting out of insurance cause new disruption? Will new solutions move in to fill the void?",
        "body": null
      }
    ]
  }
}