Innovation

Policyholders continue to demand more options, automation, and a seamless customer experience.

A new report from the research and advisory firm says the industry's stoic nature can function as an innovation roadblock.

How are adjusters responding to current challenges presented by natural catastrophe claims?

With big change comes big opportunities for reinvention and renewed purpose, in life as well as the insurance world.

The potential for failure is high for startups, which is why every entrepreneur needs the help of an insurance specialist.

'If you aren't trying to figure out how you can make your customer-service applications better, faster and cheaper... you will be left behind.'

Risk management and insurance organizations must stay committed to moving forward with innovation and strong leadership.

The 'sweet spot' for insurers when using machine learning involves gaining a clearer picture of customer behaviors.