As the drive forward compels the insurance industry to innovate, it’s equally important to evaluate “old” technologies like e-mail to ensure they are not hampering progress.

In the world of IT, there are many things that keep CIOs up at night: security, privacy, agility, and a bunch of other buzz words. For me, however, the biggest issue is integration.

In the world of IT, there are many things that keep CIOs up at night: security, privacy, agility, and a bunch of other buzz words. For me, however, the biggest issue is integration.

Mobile devices are gaining significant momentum as human user interface devices. The issue for me—and just about everyone else who uses full words when they type—is that getting information into those devices is very difficult.

The simple truth is there is no such thing as IT strategy in insurance, just the IT element of the business strategy.

The simple truth is there is no such thing as IT strategy in insurance, just the IT element of the business strategy.

Core processing is a term that means both everything and nothing at once until both “core” and “processing” are put into a business context. However, once defined, it’s the heart of the IT organization’s mission.

Core processing is a term that means both everything and nothing at once until both “core” and “processing” are put into a business context. However, once defined, it’s the heart of the IT organization’s mission.