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Generative AI agents complement human insurance agents by doing the 'grunt work,' so they can focus on empathy and connection with policyholders.
Around 50% of insurance professionals are expected to retire by 2028. What does the retirement journey look like for the baby boomer generation?
Despite pleas from the feds not to pay, UnitedHealth admitted it paid threat actors to "protect patient data."
A customer-centered approach with simpler terminology may boost add-on policy sales.
Citations for road rage, such as reckless driving, can increase insurance premiums by 51%.
State Farm and Whisker Labs report almost 10,000 homes have been saved from fire hazards using Ting.
AI-based monitoring programs may prevent or mitigate the losses facing cyber insurers and policyholders in the coming years.
Uber continues tightening safety measures to bolster faith among female passengers.
Several years of data has emerged showing risk and loss patterns, making marijuana business policies easier to price competitively.
The 2024 Cybersecurity Benchmarking Survey shows top cyber concerns for insurers and policyholders.
{ "author": { "name": "Ashley Hattle-Cleminshaw", "webUrl": "/author/profile/ashley-hattlecleminshaw/", "description": "<div id=\"about_the_author\" class=\"author-bio\">\r\n<div class=\"row\">\r\n<div class=\"col-lg-12 col-sm-12 col-xs-12\">\r\n\r\nAshley Hattle-Cleminshaw serves as ALM's PropertyCasualty360 Senior Editor. She brings 10 years of experience in journalism and communications to the editorial team. Reach her by sending an e-mail to <em><strong>[email protected].</strong></em>\r\n\r\n</div>\r\n</div>\r\n</div>", "imageLarge": "https://secure.gravatar.com/avatar/bb3e7cc75eee5c1743d699386654d91e?s=136&d=mm&r=g", "estimate": 55, "social": [ { "network": "twitter", "value": "" }, { "network": "linkedin", "value": "" }, { "network": "facebook", "value": "" }, { "network": "googlePlus", "value": "" } ], "articles": [ { "uri": "/2024/04/30/genai-virtual-agents-may-help-put-the-human-element-back-in-insurance/", "title": "Generative AI virtual agents may help put the human element back in insurance", "byline": "Ashley Hattle-Cleminshaw", "kicker": "News", "prettyDate": "April 30, 2024", "timeToRead": "4 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/woman-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/ashley-hattlecleminshaw/", "name": "Ashley Hattle-Cleminshaw" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Generative AI agents complement human insurance agents by doing the 'grunt work,' so they can focus on empathy and connection with policyholders.", "body": null }, { "uri": "/2024/04/29/retirement-journeys-a-fresh-approach-to-offboarding-a-whole-generation-of-employees-414-253040/", "title": "A fresh approach to offboarding a generation of insurance professionals", "byline": "Alicia Garcia", "kicker": "Career Moves", "prettyDate": "April 29, 2024", "timeToRead": "6 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/Generation-gap-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/alicia-garcia/", "name": "Alicia Garcia" } ], "kickerNode": [ { "uri": "/career-moves/", "sectionName": "Career Moves" } ], "summary": "Around 50% of insurance professionals are expected to retire by 2028. What does the retirement journey look like for the baby boomer generation?", "body": null }, { "uri": "/2024/04/26/unitedhealth-admits-ransom-was-paid-to-bad-actors-substantial-data-stolen-in-hack-414-252941/", "title": "UnitedHealth paid ransom to bad actors, 'substantial' data still stolen", "byline": "Alan Goforth", "kicker": "News", "prettyDate": "April 26, 2024", "timeToRead": "3 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/Data-Breach-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/alan-goforth/", "name": "Alan Goforth" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Despite pleas from the feds not to pay, UnitedHealth admitted it paid threat actors to \"protect patient data.\"", "body": null }, { "uri": "/2024/04/25/is-insurance-jargon-holding-insurers-back-from-selling-more-policies/", "title": "Is insurance jargon holding insurers back from selling more policies?", "byline": "Ashley Hattle-Cleminshaw", "kicker": "Commentary", "prettyDate": "April 25, 2024", "timeToRead": "4 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/Insurance-Policy-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/ashley-hattlecleminshaw/", "name": "Ashley Hattle-Cleminshaw" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "A customer-centered approach with simpler terminology may boost add-on policy sales.", "body": null }, { "uri": "/2024/04/25/the-most-common-road-rage-behaviors/", "title": "The most common road rage behaviors", "byline": "Ashley Hattle-Cleminshaw", "kicker": "Slideshow", "prettyDate": "April 25, 2024", "timeToRead": "1 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/Angry-driver-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/ashley-hattlecleminshaw/", "name": "Ashley Hattle-Cleminshaw" } ], "kickerNode": [ { "uri": "/slideshow/", "sectionName": "Slideshow" } ], "summary": "Citations for road rage, such as reckless driving, can increase insurance premiums by 51%.", "body": null }, { "uri": "/2024/04/24/state-farms-ting-fire-monitor-detected-and-mitigated-over-500-fires-in-2022/", "title": "State Farm's Ting fire monitor detected and mitigated over 500 fires in 2022", "byline": "Ashley Hattle-Cleminshaw", "kicker": "News", "prettyDate": "April 24, 2024", "timeToRead": "3 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/Fire-Fighters-Entering-Burning-House-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/ashley-hattlecleminshaw/", "name": "Ashley Hattle-Cleminshaw" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "State Farm and Whisker Labs report almost 10,000 homes have been saved from fire hazards using Ting.", "body": null }, { "uri": "/2024/04/24/amibreached-3-0-accesses-150-billion-records-to-find-data-breaches/", "title": "AmIBreached 3.0 accesses 150 billion records to find data breaches", "byline": "Ashley Hattle-Cleminshaw", "kicker": "News", "prettyDate": "April 24, 2024", "timeToRead": "3 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/Data-Breach_2-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/ashley-hattlecleminshaw/", "name": "Ashley Hattle-Cleminshaw" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "AI-based monitoring programs may prevent or mitigate the losses facing cyber insurers and policyholders in the coming years.", "body": null }, { "uri": "/2024/04/22/uber-app-launches-automated-safety-features-to-lower-assault-rates/", "title": "Uber app launches automated safety features to lower assault rates", "byline": "Ashley Hattle-Cleminshaw", "kicker": "News", "prettyDate": "April 22, 2024", "timeToRead": "3 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/Coronavirus-Baltimore-March-2020-024-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/ashley-hattlecleminshaw/", "name": "Ashley Hattle-Cleminshaw" } ], "kickerNode": [ { "uri": "/news/", "sectionName": "News" } ], "summary": "Uber continues tightening safety measures to bolster faith among female passengers.", "body": null }, { "uri": "/2024/04/19/the-highs-and-lows-of-insurance-for-cannabis-businesses-and-consumers/", "title": "The highs — and lows — of insurance for cannabis businesses and consumers", "byline": "Michael Giusti", "kicker": "Commentary", "prettyDate": "April 19, 2024", "timeToRead": "7 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/cannabis-retail-store-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/michael-giusti/", "name": "Michael Giusti" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "Several years of data has emerged showing risk and loss patterns, making marijuana business policies easier to price competitively.", "body": null }, { "uri": "/2024/04/18/5-cyber-threats-to-watch-in-2024/", "title": "5 cyberthreats to watch in 2024", "byline": "Ashley Hattle-Cleminshaw", "kicker": "Slideshow", "prettyDate": "April 18, 2024", "timeToRead": "2 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2024/04/Ransomware-alert-767x633.jpg", "width": "767", "height": "633" }, "authors": [ { "webUrl": "/author/profile/ashley-hattlecleminshaw/", "name": "Ashley Hattle-Cleminshaw" } ], "kickerNode": [ { "uri": "/slideshow/", "sectionName": "Slideshow" } ], "summary": "The 2024 Cybersecurity Benchmarking Survey shows top cyber concerns for insurers and policyholders.", "body": null } ] } }
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