An ASP is a vendor that hosts a computer program on its own systems and delivers the program's functionality to customers via the Internet, rather than having the customer run the application from his

For years, there's been more talk than action when it comes to getting agents to do business with carriers in real time, but that's changing thanks to the Real Time/Download Campaign launched in late

It's no surprise, then, that many brokers turn to technology to deliver the kind of speed and efficiency they need to be among the winners in the race for fatter bottom lines. But which technologies

At the beginning of this century, pundits--including yours truly--were singing the praises of this technology initiative, which basically promised that technology would enable us to determine the wants

Past failures, over-hype gave customer relationship management software a bad

Reported results from a recent Canadian study of the longstanding battle between business and information technology managers have started me thinking about why this is a battle at all--not to mention

Defenders of online commerce will often point to the improved speed and ease of doing business on the Web, in comparison with more traditional distribution systems. But in the insurance space, that

Skywire Software and Whitehill Technologies Inc., two global providers of software and services for insurance and financial services, yesterday announced they have entered into a definitive agreement