There is no doubt that the agency business has its ups and downs. But for the champion in National Underwriter's inaugural "P&C Agency Technology Achievement Award" program--conducted in partnership

Having heard the arguments over the years, we decided to ask two key questions of an agent and then a carrier's CIO. First, who actually owns the customer data? Second, with whom should that data res

In the insurance industry perhaps more than any other, as well as for those in the risk management profession covering their own exposures, risk is the name of the game. Thus it is not surprising

RENO, NEV.--Insurance agents and others at AMS Users' Group National Conference were forced to scramble for giveaway flashlights at exhibit booths Monday when roaring winds cut power to the Reno-Sparks

Ever since insurers started using computers to do business, independent agents have been asking for technology-enabled interfaces with carriers to allow for easier, faster and more efficient rating,

If you're a baby boomer like I am, you probably get at least one e-mail a week from someone who wants to remind you of how great it was in the "good old days" of 5-cent cokes, 29-cent gasoline and

Ever since insurers started using computer technology to do business, agents have been asking for technology-enabled interfaces with carriers to allow for easier, faster, and more efficient rating, ad

In the universe of technology and computers, multitasking--the ability to simultaneously perform several, often unrelated functions--is highly desirable. I am only too delighted my computer can