The Maryland Insurance Administration published a bulletin informing public adjusters that they may not make it harder for a consumer to cancel their contracts than what is statutorily required.

Maryland Insurance Article § 10-411(h) states that the insured has the right to rescind or cancel a contract with a public adjuster within 10 business days after the contract was signed. The statute then says the notice of cancellation must be in writing and mailed or delivered to the public adjuster within the specified time period.

The Administration warns that public adjusters may not adjust the statute's language. Adjusters may not require that consumers use specific forms of written communication, such as requiring the use of certified mail. Acceptable forms of written notification include US mail, a commercial common carrier, a delivery service, by hand, or by email.