Duty to Defend
July 24, 2015
Most public D&O policy forms are clear regarding the duty to defend—specifically that it is the insured's duty and not the duty of the insurer to undertake defense of a claim against an insured. These are often referred to as reimbursement, or pay-on-behalf-of, policies under which the insurer does not have a duty to defend. In such instances the policyholder is required to retain defense counsel to defend itself and is entitled to reimbursement from the insurance company to the extent the claimant's allegations are potentially covered and made against the insureds.
A duty to defend normally arises only when the policy contains an affirmative statement or promise that the insurer will defend the insured.
The following is an example of typical wording requiring the insured to provide defense.
It shall be the duty of the Insured Persons and not the duty of the Company to defend claims against Insured Persons.
Chubb 14-02-8919NY(11/2003 ed.)
While uncommon under public D&O forms, some D&O policy forms do contain an affirmative duty to defend. However, such an affirmative duty to defend is most often found in policies designed for not-for-profit organizations, associations, and smaller private companies. The following are examples of so-called duty-to-defend D&O policies.
It shall be the duty of the Insurer and not the duty of the Insureds to defend any Claim. Such duty shall exist even if any of the allegations are groundless, false or fraudulent. The Insurer's duty to defend any Claim shall cease when the Limit of Liability has been exhausted.
ACE, PF-15193NFP (07/05)
The Insurer shall have the right and duty to defend each Claim covered under a Liability Coverage Part for which the Insurer receives notice, even if such Claim is groundless, false or fraudulent. The Insurer may make any investigation it deems appropriate.
Arch 05 PCD0071 0003 10
An important feature of a duty-to-defend policy is that the insurer is required to appoint, hire, and control defense counsel for its insureds, In addition the insurer must pay 100 percent of defense expenses even if only a small portion of the claim is potentially covered.
Even when a D&O policy does not contain an affirmative duty to defend, the insurer may still retain a good deal of control over defense by imposing certain requirements and restrictions upon the insured.
Consent for Settlement
Most policy forms that do not provide a duty to defend require the insurer's consent for settlement of claims with the proviso that such consent shall not be unreasonably withheld. It is also common for D&O policies to contain language giving the insurer the right to recommend settlement with refusal by the insured to settle resulting in restrictions on the amounts recoverable under the policy. Such language is commonly known as a “hammer” clause.
In the following example, if the insured rejects the insurer's recommendation to settle a claim and instead chooses to litigate, the insurer's liability is limited to the amount for which the claim could have been settled, including defense costs incurred prior to the date such a settlement is refused.
We may, upon the written consent of the “insured persons” and the “company”, make any settlement of any “claim” which we deem reasonable. If any of the “insured persons” or the “company” withhold consent to such settlement, our liability for all “loss” resulting from such “claim” will not exceed the amount for which we could have settled such “claim” plus “claims expenses” incurred as of the date such settlement was proposed in writing by us to the “insured persons” and the “company”.
ISO Properties, Inc., MP 00 01 04 03
Innocent officers and directors may feel that a settlement, rather than adjudication by the court, will not fully absolve them of the alleged wrongdoings. They may also believe a successful defense in court may prevent or reduce the likelihood of future similar actions. Insureds might argue that “hammer” clauses like the previous example make it difficult to pursue a decision to litigate because the insured will have to bear any loss and/or defense costs excess of the recommended settlement. Insurers argue that without such clauses they may be subjected to loss far in excess of what a claim might otherwise be settled for in the absence of adjudication.
Consent to Incur Costs
A more severe consequence facing insureds that choose to incur costs or settle claims without insurer consent is illustrated in the following consent clause.
The Insureds shall not incur any Defense Costs, admit any liability, assume any obligation, agree to any settlement, or make any settlement offer with respect to any Claim without the Insurer's prior written consent, which shall not be unreasonably withheld. The Insurer shall not be liable for any Defense Costs incurred or any admissions, obligations, agreements, or settlements made by the Insureds without the Insurer's prior written consent.
Liberty, US/D&O2000-POL (Ed. 1/00)
This language means that any settlement of claims or defense expenses incurred without the insurer's prior consent are not covered by the policy. Although most policies stipulate that consent to incur such costs shall not be unreasonably withheld, it may be arguable what “unreasonably withheld” means. What is reasonable is sometimes a question on which reasonable people cannot agree. The effect of such wording is that if the insurer withholds consent, the insured may have little recourse other than litigation. Because a claim of bad faith might be brought when consent is unreasonably withheld, insurers may often yield to the insureds short of such action.
Right of Association
Many D&O policy forms contain language reserving the insurer's right to participate and associate with the insured in the conduct of the insured's defense. Such a provision may also require the insurer's approval of the lawyers the insureds intend to employ. In all cases where the insurer has no duty to defend, the insurer retains the right of association. However, some policies go further and contain language that gives the insurer the right to assume the defense at any time. Such action by the insurer may be necessary if the insured retains unqualified counsel or engages in questionable or unsound defense strategies.
Advancement and Timing of Defense Expense Payments
The right of an insured to be reimbursed for defense expenses under a D&O policy as these expenses are incurred is a valuable feature. Litigation involving alleged wrongdoing by directors and officers is often expensive, complex and protracted. Defense costs are said to be “advanced” when they are paid contemporaneously, either on behalf of the insured or as prompt reimbursement.
When defense costs are advanced, the insurer often does so without certainty that coverage under the policy will apply. An example is when a claim alleging dishonesty of a director or officer is made. Claims arising out of dishonest acts generally are excluded by D&O insurance. However, coverage may apply under some policies unless and until the dishonesty is proven, which amounts to coverage for expenses incurred in the successful defense of a claim based on dishonesty.
When defense costs are advanced unless and until a director or officer is proven to have acted dishonestly, the interests of the insurer often will conflict with those of the insured. While insureds normally want defense expenses to be paid as they are incurred, the insurer likely will prefer to await the conclusion of the lawsuit before paying. Also, if the insurer pays expenses as they are incurred, it may be difficult or impossible for the insurer to recoup such amounts if the insured's actions are ultimately found to be excluded by the policy. Most policies contain an “undertaking” provision, which requires the insured agree in writing to repay any advanced amounts if it is ultimately established that the insurer has no obligation to pay a claim under the policy. The following is an example of an “undertaking” provision:
(A)Advancement of Defense Costs and Investigative Expense
Advancement by the Insurer of Defense Costs and Investigative Expense shall be conditioned upon the Directors, Officers or Insured Organization, as applicable, in the Insurer's discretion, providing a satisfactory written undertaking to repay the Insurer if any Defense Costs or Investigative Expense are finally established not to be covered by this Policy.
AEGIS, 6100-P (1/2008)
A problem with some D&O insurance policy forms is that the language is not always clear regarding whether the insurer has an affirmative obligation to advance defense expenses. Early D&O policy forms often contained no reference to who was responsible for tendering a defense—the insured or the insurer. As a practical matter, it was the corporation that usually assumed defense on behalf of its directors and officers, and insurers took the position that no obligation existed to pay expenses until claims and litigation had ultimately been concluded. Although insurers frequently did advance costs when there were no apparent coverage disputes, these payments often were made as an accommodation to the insured rather than as a duty of the insurer or pursuant to any specific wording in the policy.
In 1987, on appeal, a federal court in Okada v. MGIC Indemnity Corp., 823 F.2d 276, held that the insurer of a D&O policy was indeed responsible for the payment of defense expenses as they were incurred. In Okada, the policy in question, like earlier policy forms, was silent regarding the duty to defend, yet contained other provisions that were found to be pivotal to the case. The policy contained language promising to pay expenses when such expenses were agreed to by the insurer, yet did not specify when such expenses were to be paid. The policy also contained a clause that allowed the insurer to advance expenses at its option. The court found these clauses ambiguous and further noted that because the definition of loss included amounts the insured was legally obligated to pay, the policy should be viewed as a liability form. As such the policy was construed by this court to obligate the insurer to pay expenses on an interim basis.
Possibly as a result of the Okada case, most policy forms now include specific provisions regarding advancement of defense expenses. These policies generally state that there is no obligation by the insurer to advance costs and expenses prior to a final determination of liability. In the past some policies have contained an affirmative promise by an insurer to provide contemporaneous reimbursement or payment on behalf of an insured and it may be possible to find or negotiate such terms in more recent policy forms. Such a promise is highly desirable, as illustrated in the following examples.
Under Coverage A, except as hereinafter stated, the Insurer shall advance Defense Costs prior to the final disposition of the claim, unless such Defense Costs have been advanced by the Company. Such advance payments by the Insurer shall be repaid to the Insurer by the Insureds, severally according to their respective interests, in the event and to the extent that the Insureds shall not be entitled under the terms and conditions of this policy to payment of such Loss. Notwithstanding the foregoing, if the Company is required or permitted to advance such Defense Costs in accordance with the fullest application of law, common or statutory, or contract, or the Charter or By-laws of the Company, then the Insurer assumes no duty to advance Defense Costs prior to the final disposition of the claim and the retention amount as stated in item 5 of the Declarations shall apply to such Loss. In such case, however, the Insurer may, in its absolute discretion, advance all or any part of such Defense Costs prior to the final disposition of the claim and in such event the advance payments by the Insurer shall be repaid to the Insurer by the Company or the Insureds, severally according to their respective interest, in the event and to the extent that the Company or the Insureds shall not be entitled under the terms and conditions of this policy to payment of such Loss.
National Union, 4733 (8/88)
Note the insurer's express promise to advance defense expenses prior to a final disposition of the claim. In this example, taken from an old National Union policy form, the obligation extends only to Coverage A, the individual-liability section. The insurer is not obligated to advance expenses when the corporation is required or permitted to do so but is unable or chooses not to. Advancement of expenses in such situations is left as an option of the insurer.
The following defense cost advancement provision is not limited to a specific coverage part. It is subject only to the condition that there is no contribution with other insurance policies.
Under all Coverages of this Policy, except as hereinafter stated, the Insurer shall advance, at the written request of the Insured, Costs of Defense prior to the final disposition of a Claim. Such advance payments by the Insurer shall be repaid to the Insurer by the Insureds or the Company, severally according to their respective interests, in the event and to the extent that the Insureds or the Company shall not be entitled under the terms and conditions of this Policy to payment of such Loss.
Admiral Insurance Co., DO 1200 (07/96)
The example that follows (from an older policy providing only individual-liability coverage) also contains an affirmative duty to advance expenses with limited conditions. This clause provides advancement of loss costs in instances where the corporation either refuses or is financially unable to do so. This is a desirable policy feature.
Except in those instances when the INSURER has denied liability for the CLAIM because of the application of one or more exclusions, or other coverage issues, if the COMPANY refuses or is financially unable to advance DEFENSE COSTS, the INSURER shall, upon request and if proper documentation accompanies the request, advance on behalf of the INSUREDS, or any of them, DEFENSE COSTS that they have incurred in connection with a CLAIM, prior to disposition of such CLAIM. In the event that the INSURER so advances DEFENSE COSTS and it is finally established that the INSURER has no liability hereunder, such INSUREDS on whose behalf advances have been made and the COMPANY, to the full extent legally permitted, agree to repay to the INSURER, upon demand, all monies advanced.
CODA 01 (05/96)
Some policy forms may not always specifically address the issue of expense advancement but provide that the insurer shall pay expenses, costs, and settlements when consent has been given by the insurer to incur such amounts. The following is an example of this approach.
No costs, charges or expenses shall be incurred, or settlements made without the Insurer's consent, which consent, once given, may be withdrawn at any time but may not be unreasonably withheld; however, in the event of such consent being given and not withdrawn, the Insurer will pay, subject to the provisions of Clause V, such costs, settlements, charges or expenses.
Old Republic, ORUG-17 (2/86)
The problem with provisions like this is that although the policy promises to pay costs, settlements, charges, and expenses, it does not state when it will pay, nor are costs and expenses always specifically defined to include defense. In addition, the consent of the insurer may be “withdrawn at any time,” thereby resulting in the possibility the insured will have to bear its defense expenses without the benefit of advancement from the insurer.
There is little similarity between policy forms as respects the issue of expense advancement. Policies providing an affirmative duty to pay are most desirable, but few insurers actually provide such coverage. Some forms provide advancement only conditionally or leave sole discretion to the insurer. Still others imply advancement but fall short of a complete commitment. The Okada case did not appear to have set any trends other than reinforcing the court's inclination to construe coverage in favor of the insured. Seemingly similar advancement provisions have been interpreted differently by different courts, finding a duty to advance expenses in one instance and finding no such duty in another case.
Loss Allocation
Often before an insurer will make a loss payment, a proper allocation between the covered and any uncovered portions of the loss must be established. It is common for the corporation and the corporation's directors and officers to be named in a suit as codefendants. Since the corporation normally is an insured only to the extent of the corporate reimbursement coverage part of the policy, those expenses stemming from defense of the corporation's alleged wrongdoings need to be removed from the loss before reimbursement of defense expenses can be undertaken. The insurer is normally responsible only for that portion of loss reasonably allocable to defense and settlement of claims against the individual insureds. Allocation of the claim can be a complicated issue, particularly if the same lawyers are used for both the individual insureds and the corporation.
The following is a typical example of allocation provisions in a D&O policy.
If both “loss” covered by this Policy and loss not covered by this Policy are incurred, either because a “claim” against the “insured persons” includes both covered and uncovered matters, or because a “claim” is made against both the “insured persons” and others, including the “company”, then the “insured persons”, “company” and we shall use our best efforts to agree upon a fair and reasonable allocation of such amount between covered “loss” and uncovered loss.
If there is an agreement on the allocation of “loss”, we will advance “claims expenses” allocated to the covered “loss”. If there is not agreement on the allocation of “loss”:
1. We will advance “claims expenses” which we believe to be covered under this Policy until a different allocation is negotiated, arbitrated or judicially determined; and
2. In any arbitration, suit or other proceeding, no presumption will exist concerning what is a fair and reasonable allocation.
Any negotiated, arbitrated or judicially determined allocation of “claims expenses” on account of a “claim” will be applied retroactively to all “claims expenses” on account of such “claim”, notwithstanding any prior advancement to the contrary. Any allocation or advancement of “claims expenses” on account of a “claim” shall not apply to or create any presumption with respect to the allocation of other “loss” on account of such “claim”.
ISO Properties, Inc., MP 00 01 04 03
Such provisions can vary significantly, and it is critical for insureds to understand the ramifications relative to the claim process and the payment of loss.
For further discussion of issues related to loss allocation, see Allocation of Loss in Directors and Officers Insurance Policies.
Because of the complexities of interim advancement of defense costs, it generally is a good practice for the insured and insurer to enter into some sort of a funding agreement early in the claim process. Such an agreement can be useful in establishing when, how, and for what kinds of expenses advancement will be made. Details regarding documentation, billing and routine communications between defense counsel also should be addressed at an early stage in a claim to avoid problems later. Insureds not wishing to resolve their policy's advancement issues in court should seek a policy that provides unambiguous, affirmative-expense-advancement and allocation provisions. Even when a basic policy form does not provide an affirmative duty to advance expenses, an endorsement may be available that provides this feature.
Tendering Claims To Insurer
Under some D&O policies the insured is given the option either at the time of claim reporting or shortly thereafter to transfer control and responsibility of the defense to the insurer who then maintains a duty to defend the insureds. The following is an example of an endorsement extending such option to the insured:
A.It shall be the duty of the Insureds to defend any Claim. The Insurer does not assume any duty to defend any Claim. However, the Named Organization may, solely at such time as a Claim is reported to the Insurer, at its sole option tender the defense of a Claim for which coverage is provided under a Liability Coverage Part. Regardless of whether the Insurer assumes the defense of such Claim, the Insurer shall have the right to associate itself in the defense and settlement of any Claim that appears reasonably likely to involve this policy. The Insurer may make any investigation it deems appropriate.
B.If the Named Organization:
1.tenders the defense of a Claim to the Insurer, the Insurer's duty to defend such Claim shall end upon exhaustion of any applicable Limit of Liability
2.does not tender the defense of a Claim to the Insurer, the Insurer shall at the written request of the Insureds, advance Defense Costs excess of the applicable Retention prior to the final disposition of any Clam
Arch 00 PCD0204 00 09 09
Careful consideration should be given when deciding between the two defense options. Under a duty-to-defend D&O policy, the insurer will have the right to select defense counsel and control litigation. In selecting counsel, insurers usually pick from a list of panel counsel law firms or individual attorneys experienced in handling particular types of D&O litigation. Insurers are often able to negotiate very favorable billing rates with such firms, which helps to control litigation costs. Many smaller or less legally sophisticated insures prefer this approach as it relieves them of the significant administrative burden in selecting, monitoring, and overseeing legal activities. An additional advantage is that when there is an affirmative duty to defend, defense coverage is usually covered for 100 percent even though only a small part of the overall claim may be covered. As such, the insurer is prevented from allocating loss between covered and noncovered wrongful acts. Because the insurance company directly retains the defense counsel, any cash flow or other administrative issues in collection of claim cost advancement from the insurer are significantly reduced.
Larger firms or those that have internal legal counsel or are highly experienced in managing complex litigation often prefer to exert greater control over the underlying litigation by maintaining their duty to defend. Many organizations prefer the freedom of selecting their own counsel, which helps to avoid potential or perceived conflicts of interest that can arise when the insurance company assumes defense. As a practical matter, however, for most D&O policyholders, especially public corporations, there usually is no insurance company duty to defend option available.

