How are others handling this situation or how do you feel the policy should respond to this? We feel bad for our customer, who is the tenant.
The tenant, who was insured under a 1989 Businessowners policy, suffered damage to business personal property due to a roof leak from wear, tear, and deterioration. The form states that we do not owe for this loss and would owe only for the ensuing damage if is a specified peril, but water from a roof leak is not a specified peril.
This means our insured, through no fault of his own, is penalized from coverage under his own policy. He can certainly file a liability claim against the landlord's policy, but that can cause animosity.
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