Although the last two years ushered in an unprecedented digital shift in the insurance business, many industry players still have some way to go on their digital transformation journey. This is the landscape in which Mulesoft, the San Francisco-based software company that's now part of the Salesforce family, recently compiled a list of digital transformation trends to help CIOs in insurance and other industries benchmark their technology plans. "The pace of digital change shows no sign of slowing," Rahul Pahuja, Director of the Global MuleSoft Practice at Slalom wrote to introduce the report titled "Top 7 digital transformation trends shaping 2022. "Organizations must meet the expectations of their employees and customers, or risk falling behind their competitors." The slideshow above illustrates the trends that Mulesoft reports will be pivotal to competitive digital business operations in 2022. See also:
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