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From VR and AR training to meeting policyholders in a virtual office, the metaverse hosts a range of possibilities for the insurance industry.

Harassment, wrongful termination and team burnout are among the most pressing risks facing startups.

Around 20% admit to being uncertain how their insurance purchases are handled.

Overall, the global insurance industry is expected to reach $7.5 trillion by the end of the forecast period.

The Accenture survey also found customer service is no longer the main reason consumers stay with their current insurers.