"Insurers who move from traditional to technology-led offerings that are better integrated with customer data are better positioned to lead; others risk losing revenues to digital-first competitors and new entrants," said Kenneth Saldanha of Accenture. (Credit: Rawpixel.com/Shutterstock.com)
Demand for digital insurance tools and online distribution is anticipated to displace as much as $280 billion of current insurance revenue by 2025, according to Accenture, which noted current customer retention levels will be challenged by digital disruptors.
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Steve Hallo
Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]
