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CCC Information Services Inc., announces that Leonard Green & Partners has entered into a definitive agreement to acquire a controlling interest in the company from Investcorp. CCC is a provider of advanced software and workflow tools to the insurance automotive claims and collision repair industries.

CCC Information Services Inc., announces that Leonard Green & Partners has entered into a definitive agreement to acquire a controlling interest in the company from Investcorp. CCC is a provider of advanced software and workflow tools to the insurance automotive claims and collision repair industries.

Consumers are noticeably happier with their Auto claims experience compared to just a year ago, according to J.D. Power and Associates 2012 U.S. Auto Claims Satisfaction Study.

Property & casualty and health insurers overpay injured people an estimated $15 billion a year because each sector of the industry lacks information about claimants that only the other side has, according to Stephen Ambrose, CEO of ICEX, an insurance information-services company.

Property & casualty and health insurers overpay injured people an estimated $15 billion a year because each sector of the industry lacks information about claimants that only the other side has, according to Stephen Ambrose, CEO of ICEX, an insurance information-services company.

A good customer website experience can lead to increased sales and recommendations for auto insurers, but a poor website experience can drive consumers away, says a J.D. Power study.

Despite the record number of weather-related catastrophe claims last year, customer satisfaction with homeowners claims experiences improved over the previous year, according to a J.D. Power and Associates survey.

Homeowners with flood insurance are less satisfied with their policy coverage than those who opt not to carry it, according to a satisfaction survey of homeowners insurance released by J.D. Power and Associates today.