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By Phil Gusman, PropertyCasualty360.com |
March 19, 2012
The recent passage of legislation reforming Florida’s personal injury protection auto-insurance system should help combat rising claims costs and insurance rates in the state, and is credit-positive for insurers, according to Moody’s Investors Service.
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By Christopher Tidball |
March 15, 2012
Gov. Scott got what he sought in the recent session, but the Florida legislature has a history of trying to fix PIP problems and coming up short.
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By Christopher Tidball |
March 9, 2012
Handling claims and understanding the nuances are two very different things. How skills set the foundation for success at any insurance organization.
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By Christopher Tidball |
February 29, 2012
A hiring approach that focuses on tenure rather than attitude can be a recipe for disaster.
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By Christopher Tidball |
July 5, 2011
Though less is often more, carriers must avoid sacrificing quality, disposition, and severity of expenses while building an innovative organization.
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By Christopher Tidball |
April 18, 2011
With missed subrogation opportunities in an estimated 15 percent of claims, it's important not to jump to conclusions.
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By Eric Gilkey, PropertyCasualty360.com |
March 29, 2011
Author and PropertyCasualty360.com Blogger Christopher Tidball takes his 20 years of experience at multiple top 10 P&C carriers and translates it into an easy-to-read, how-to guide for improving customer service, employee morale, productivity, and internal processes.
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By Christopher Tidball |
November 3, 2010
If you were walking down the street and saw a one hundred-dollar bill, you would probably pick it up. So why do insurance carriers leave not hundreds but billions of dollars on the table annually?
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By Christopher Tidball |
June 14, 2010
Given the pressure to scale back and increase the bottom line, it is more crucial than ever for insurance carriers to maximize subrogation recoveries. Two key strategies will enable carriers to move out of the red ink and into profitability.