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Almost 90% of insurance companies lose potential customers during sign-up – but what's causing people to drop out?

It's imperative that independent agents take advantage of resources — especially in-person sharing and learning.

New technologies should be part of an active risk management culture driven by a company's C-suite.

Rapid technology adoption, new business models and the demand for simple digital experiences are accelerating change in insurance.

As personal insurance moves toward self-service, insurers should help customers become digitally aware and self-sufficient.

As insurers continue to advance in their digital journey, here are some ways to foster digital inclusion.

Speed to market will become a key factor in the success or failure of insurers in 2022.

When it comes to time, the issue is about balance as much as it is about an insurer's ability to do things faster.