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Besting today's market challenges will require bringing in new talent, focusing more on loss control and reinforcing strict underwriting principles.

Afficiency CEO Mark Scafaro says the best outcomes are realized when agents are equipped with the right digital tools.

Get a rundown on how ratings agencies work and why ratings are a valuable tool for agents and brokers.

Review the commonalities shared by technology that has lasting power.

Quantum computing, deeper AI and omnichannel CX were among the threads running throughout the insurtech conference.

There are two things every agency should do to become better aligned with its insurers.

Data-driven customer data can help insurers stand out in the digital engagement era.

Climate change is already eclipsing the pandemic as the most disruptive force the industry has ever faced.