"If a technology requires a wholesale transformation just use it, it tends to not get used by the industry," Bill Pieroni, president and CEO of ACORD, tells PropertyCasualty360.com. "Even if it is a wonderful thing, you look at it and say 'I would have to change all the underlying business processes, the organization's capabilities and the technologies." (Credit: ivector/Shutterstock.com)
As new technologies are developed, they run through a curve: Emergence followed by a peak of excess expectations, which leads to a low period of disillusionment. For technologies that have lasting power, the period of disillusionment is followed by a build-up as more uses are realized. For top innovations, the final stop is mainstream adoption and an ongoing state of success.
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Steve Hallo
Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]
