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Decision demonstrates that hotels are expected to make reasonable efforts to protect guests privacy.

In the second of a three-part series, we examine the review and processing phase of an auto claim and explore best-practices.

Detrimental consistency is not exclusive to NFL teams. It can also hinder progressand profitsat insurance organizations.

Comparative negligence is too often an obstacle to achieving accuracy in claims outcomes. Find out how to avoid overpaying claims and improve negotiation skills here.

Juries sometimes grant damages based on the injury rather than negligence. This State Farm case raises questions about remedies available to insurers.

With the proliferation of upcoding, unbundling and other questionable billing practices, it's more important than ever to conduct a thorough medical bill review.

Have you ever picked up a file and scratched your head as to how the adjuster arrived at his or her liability decision? Claims scenarios involving intersection accidents, parking lots, lane changes, slip and falls, or product defects can be fraught with confusion.

By looking for certain factors, an auditor may be able to help move a case from stalemate to a successful conclusion.