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DESPERATELY SEEKING SERVICECustomers hoping to service their own policies often find themselves in a maze with only one way out--a call for help. By offering ...

DESPERATELY SEEKING SERVICECustomers hoping to service their own policies often find themselves in a maze with only one way out--a call for help. By offering ...

Cutting-Edge Products Pay Practical Dividends New technology offerings emphasize utility as well as security for insurers, agentsThere was a time when talking about new technology ...

Fiduciary Afterthought Now A Hot TopicFor Professional Liability Underwriters, Buyers Securities class-action tag-alongs, as well as cash-balance issues raise red flagsTo Chubb's fiduciary product manager, ...

A glimpse inside the personal technology arsenal and strategies that empower todays leading insurance IT professionals.BY G. BARRY KLEIN, CPCU, CLUIn 1914, San Franciscan C.E. ...

American insurers have options in where they perform their business processesin-house, nearshore, or offshore. The subject has been the object of much hype and some ...

Despite advancing integration technologies, jazzy single front ends, and more robust off-the-shelf packages, the remedy for dealing with multiple back-end policy administration systems still is ...

As connectivity becomes less of a problem throughout the United States, more insurers may be turning to wireless devices, particularly for claims adjusters, to speed ...