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Everyone's got one: a story about a claim that's unusual, quirky, or just plain nutty.

How do we get to the bottom of adjudicating claims involving fires? Often, it is the same way that we have done it for decades. We examine facts.

Looking at insurance-loss trends can be quite baffling at times. Perhaps no more so than when trying to figure out why BI severities continue to rise despite frequency declining at a time when the safest cars ever produced are on the nations highways.

Looking at insurance-loss trends can be quite baffling at times. Perhaps no more so than when trying to figure out why BI severities continue to rise despite frequency declining at a time when the safest cars ever produced are on the nations highways.

Savvy SIU investigators uncover Ohio man's scheme to defraud the workers' comp system.

Just as underwriting predictive models helped reshape how insurers segment risks, claims models are reshaping the adjustment process.

Just as underwriting predictive models helped reshape how insurers segment risks, claims models are reshaping the adjustment process.

At Claims, 2014 represents a time to get back to our roots. See what's in store for the new year.