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Flood-damaged vehicles offer a tempting opportunity for criminals to defraud unsuspecting consumers.

How to learn more about your prospect's needs without sounding like an interrogator.

The business of cleaning up after death requires special training and care.

What does it take to be a great catastrophe adjuster? It can be summed up in three words: compassion, ability and training, or CAT for short.

More than 800 people die each year in the U.S. in vehicle crashes caused by snow, sleet and freezing rain.

More than just introducing yourself, there are only a handful of reasons why someones business card should make it to your desk.

Counsel your clients to have a memorable and safe holiday season with these simple precautions.

It's time to unveil the newest dishonorees who perpetrated the year's most brazen, vicious or just plain klutzy insurance misadventures.