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Generative AI agents complement human insurance agents by doing the 'grunt work,' so they can focus on empathy and connection with policyholders.

This period marks a turning point for commercial property coverage, with easing and increasingly flexible options available to buyers.

Despite the current hard-market challenges, now may be the perfect time to become an independent insurance agent.

Experts with FICO say that with the assistance of AI, insurers can rapidly accelerate modernization efforts.

Unscrupulous towing operators have charged as much as $10,000 for a routine tow, the NICB reports.

Underwriters train AI agents to think like them, teaching the software to perform menial tasks, then larger projects.

This executive's career path illustrates what is possible when insurers purposefully recruit talent from outside the industry.

When people see others engaging in misconduct, they are more likely to engage in it themselves.