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Many of the questions policyholders take to their insurer or agent lend themselves to automated self-service.

Over a third of homeowners in the U.S. and Canada embarked on renovations during the last year.

Research shows that every $1 spent on disaster mitigation can save $11 in repair and recovery costs.

The new law stops contractors from being able to recover prevailing-party fees from insurers when they are successful in lawsuits.

Small business owners now want customized, adjustable policies and enhanced risk-management services.

Empathy can be a powerful differentiator in the claims experience.

Several articles in the April/May issue of NU Property & Casualty illustrate how insurance shapeshifts alongside society.

Attorneys for the medical professionals named as policyholders on the insurance argued that the money should go to their clients.