{
  "author": {
    "name": "Jon Thornton",
    "webUrl": "/author/profile/jon-thornton/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
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    "articles": [
      {
        "uri": "/2022/05/09/why-empathy-matters-in-insurance-claims/",
        "title": "Why empathy matters in insurance claims",
        "byline": "Jon Thornton",
        "kicker": "Best Practices",
        "prettyDate": "May 09, 2022",
        "timeToRead": "6 minute",
        "image": {
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          "width": "620",
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        },
        "authors": [
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          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
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        ],
        "summary": "Empathy can be a powerful differentiator in the claims experience.",
        "body": null
      }
    ]
  }
}