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During a recent CNN Town Hall, President Joe Biden linked insurance pricing to racial inequity. It's not that simple, says PIA National.

Part 4 of 4: How are insurance agencies weathering the challenges of the past year?

Part 3 of 4: Agencies are now more likely to compete for talented recruits than for clients and prospects.

Workers are struggling to focus on their jobs amid the global pandemic and the country's tumultuous political climate.

Part 2 of 4: Insurance digitization has increased across the industry, but the change has been incremental at insurance agencies.

Part 1 of 4: Insurance agencies faced a myriad of challenges in 2020 but came through armed with adaptive solutions.

Keep an eye peeled in the coming months for wisdom, insight and perspective from this esteemed group.

Insurance-industry leaders point out that the reasons for fostering diversity and inclusion go beyond humanitarianism.