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Respondents to the 2021 Independent Insurance Agent Survey said that these days, agencies are more likely to compete for talented recruits than for clients and prospects. As one of them noted:

"Finding good talent continues to be a real struggle."

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].